Team Leader - Guest Experience & Ops

Bibibop; Columbus (OH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Competitive pay with tips

Job summary

BIBIBOP in Columbus, Ohio is seeking a dynamic Team Leader to guide a frontline crew, uphold guest experience standards, and model an ownership mentality that drives our brand. You’ll inspire a culture of service, accountability, and collaboration within a fast-paced restaurant environment.

You’ll oversee daily operations, train and mentor teammates, handle openings and closings, ensure food quality and safety, and maintain a clean, welcoming atmosphere that motivates staff and delights guests.

Qualifications

• Leadership and guest service focus with the ability to guide a team.
• Strong communication skills and a positive, proactive attitude.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Lead by example, greet guests and build positive connections.
• Oversee daily operations including opening/closing and inventory.
• Train, mentor, and motivate team members toward excellence.
• Ensure compliance with policies, health and safety standards.
• Manage food preparation and presentation for consistency.
• Address guest concerns with a professional, solutions-oriented approach.

Skills

Leadership Qualities

Customer Service Excellence

Positive Attitude

Adaptability

Detail-Oriented

Reliable & Consistent

Effective Communication

Flexibility

Job description

BIBIBOP in Columbus, Ohio is seeking a dynamic Team Leader to guide a frontline crew, uphold guest experience standards, and model an ownership mentality that drives our brand. You’ll inspire a culture of service, accountability, and collaboration within a fast-paced restaurant environment.

You’ll oversee daily operations, train and mentor teammates, handle openings and closings, ensure food quality and safety, and maintain a clean, welcoming atmosphere that motivates staff and delights guests.