Guest-Centric Restaurant Operations Leader

RiseMe; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Growth opportunities with tips

Job summary

BIBIBOP is seeking a dedicated Operations Leader to join our Columbus, Ohio-based team. You will work with the General Manager to oversee daily restaurant operations, deliver exceptional guest experiences, and contribute to the overall success of the brand.

The role emphasizes leadership development, mentorship, and a focus on safe, high-quality food service in a fast-paced setting. You’ll be coaching staff, optimizing schedules, and driving guest satisfaction through consistent standards.

Qualifications

• Strong leadership and coaching abilities.
• Experience managing daily restaurant/retail operations.
• Guest-centric mindset with focus on service quality.
• Ability to adapt quickly and solve problems.
• Attention to detail in food safety and service standards.
• Reliable, dependable leadership with consistent performance.
• Clear, effective communication with team and guests.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Support the General Manager in overseeing all restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes for smooth operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback professionally and resolve issues.
• Assist in training and developing team members to reach potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operational excellence

Guest-focused

Adaptability

Attention to detail

Dependability

Communication

Schedule flexibility

Job description

BIBIBOP is seeking a dedicated Operations Leader to join our Columbus, Ohio-based team. You will work with the General Manager to oversee daily restaurant operations, deliver exceptional guest experiences, and contribute to the overall success of the brand.

The role emphasizes leadership development, mentorship, and a focus on safe, high-quality food service in a fast-paced setting. You’ll be coaching staff, optimizing schedules, and driving guest satisfaction through consistent standards.