Team Leader: Lead Guest Experience & Operations

BIBIBOP; Dublin (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Medical insurance

Paid time off (after 1 year)

EAP

Free meals

Flexible hours

Job summary

BIBIBOP in Columbus, Ohio seeks a Team Leader to drive guest experiences and lead a busy restaurant team. You’ll oversee daily operations, mentor staff, and ensure food quality and safety while delivering friendly service.

This role rewards leadership with wage growth opportunities, semi-annual reviews, and a supportive environment that values growth, community, and high standards. You’ll help create a welcoming, efficient dining experience for guests.

Qualifications

• At least 18 years old
• Leadership experience in restaurant or retail preferred
• Stand for long periods and lift up to 50 lbs
• Authorized to work in the U.S.

Responsibilities

• Lead by example, greet guests with a friendly smile and create positive connections
• Oversee daily operations including opening/closing, shift transitions, and inventory management
• Train, mentor, and motivate team members to achieve their best
• Ensure compliance with policies, procedures and health/safety standards
• Manage food preparation and presentation to maintain high quality and consistency
• Handle guest concerns and feedback with professionalism and a solutions-oriented approach
• Maintain a clean, organized, and safe work environment

Skills

Leadership

Customer service

Positive attitude

Adaptability

Detail-oriented

Reliability

Effective communication

Flexibility

Job description

BIBIBOP in Columbus, Ohio seeks a Team Leader to drive guest experiences and lead a busy restaurant team. You’ll oversee daily operations, mentor staff, and ensure food quality and safety while delivering friendly service.

This role rewards leadership with wage growth opportunities, semi-annual reviews, and a supportive environment that values growth, community, and high standards. You’ll help create a welcoming, efficient dining experience for guests.