Team Leader - Growth, Service & Leadership (Flexible Hours)

Workstream; Birmingham (AL); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Riverchase Galleria is seeking a Team Leader to coach a fast-paced restaurant team and uphold our service standards. The role offers opportunities to learn from an experienced Operator and grow professionally within our culture.

You will lead shifts, train new hires, and strive to create a welcoming environment for guests while maintaining high operational standards. This position emphasizes teamwork, communication, and exceptional guest service.

Qualifications

• Must maintain eye contact and greet guests with a smile.
• Ability to work in a fast-paced environment.
• Strong commitment to superior customer service.
• Lead by example and coach team members.
• Open/close shifts; act as key holder.
• Excellent written and spoken communication.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Smile

Eye contact

Enthusiastic speaking

Guest connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Teamwork

Behavior management

Job description

Chick-fil-A Riverchase Galleria is seeking a Team Leader to coach a fast-paced restaurant team and uphold our service standards. The role offers opportunities to learn from an experienced Operator and grow professionally within our culture.

You will lead shifts, train new hires, and strive to create a welcoming environment for guests while maintaining high operational standards. This position emphasizes teamwork, communication, and exceptional guest service.