Team Leader

Workstream; Birmingham (AL); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Riverchase Galleria is seeking a Team Leader to coach a fast-paced restaurant team and uphold our service standards. The role offers opportunities to learn from an experienced Operator and grow professionally within our culture.

You will lead shifts, train new hires, and strive to create a welcoming environment for guests while maintaining high operational standards. This position emphasizes teamwork, communication, and exceptional guest service.

Qualifications

• Must maintain eye contact and greet guests with a smile.
• Ability to work in a fast-paced environment.
• Strong commitment to superior customer service.
• Lead by example and coach team members.
• Open/close shifts; act as key holder.
• Excellent written and spoken communication.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Smile

Eye contact

Enthusiastic speaking

Guest connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Teamwork

Behavior management

Job description

Chick-fil-A - Team Leader

Are you passionate about leading a team in a positive, fast-paced environment? Do you have a servant's heart and a strong desire to serve others?

Join Chick-fil-A as a Team Leader and be a part of a fun work environment where you can positively influence others. You will have the opportunity to learn first-hand from an experienced Operator and receive intentional growth and development, and even have access to scholarship opportunities. Embrace the Chick-fil-A culture and lead by example while completing tasks effectively and coaching team members to success.

Position Type

• Full-time and Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay $15.00 - $17.00 per hour

Team Leader Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Intentional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Location: Riverchase Galleria

Apply now and be part of a dynamic and loving team at Chick-fil-A!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who invests in the future of his Team Members and gives back to his community.