Shift Leader: Serve, Inspire & Elevate Team Results

Workstream; Niles (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Growth and development

Competitive pay

Job summary

Chick-fil-A is looking for a Team Leader to help run a fast-paced restaurant with urgency and accountability. You will support senior leadership, coach team members, and model our service standards to guests.

The role emphasizes a servant’s heart, strong character, and collaborative teamwork in a friendly, people-focused environment. Full-time and part-time options, with competitive pay and growth opportunities.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

People skills

Communication

Teamwork

Leadership

Job description

Chick-fil-A is looking for a Team Leader to help run a fast-paced restaurant with urgency and accountability. You will support senior leadership, coach team members, and model our service standards to guests.

The role emphasizes a servant’s heart, strong character, and collaborative teamwork in a friendly, people-focused environment. Full-time and part-time options, with competitive pay and growth opportunities.