Team Leader: Service, Coaching & Fast-Paced Growth

Workstream; Twin Falls (ID); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Flexible scheduling

Closed Sundays

Competitive pay

Learning from experienced Operators

Growth and development opportunities

Positive work environment

Team leadership exposure

Count drawers and finalize day

Open and/or close shifts

Communication skills development

Job summary

Workstream is seeking a Team Leader to support Chick-fil-A operations, uphold core values, and lead by example in a high-volume setting. The role emphasizes serving guests, coaching team members, and maintaining operational excellence with urgency.

The Team Leader will help complete daily tasks, lead shifts, train new hires, and ensure excellent guest service. Strong communication and a team-first mindset are essential for success.

Qualifications

• Smile and engage guests with warmth and enthusiasm.
• Maintain eye contact to build rapport with Guests.
• Speak enthusiastically and clearly to Guests and team members.
• Make emotional connections to deliver exceptional Guest experience.
• Reliable transportation to and from shifts.
• Capable of thriving in a fast-paced environment.
• Strong people skills with a service mindset for the team.
• Demonstrated commitment to superior customer service.
• Ability to address team member behavioral/performance issues.
• Ability to work in a team with shared ownership and responsibility.

Responsibilities

• Help complete daily tasks to keep the restaurant running smoothly.
• Coach and develop team members to improve performance.
• Lead shifts, open/close, and act as key holder as needed.
• Count drawers and finalize day operations.
• Assist in training of new hires and set a positive example for the team.
• Communicate effectively with guests and team members.

Skills

Smile

Eye contact

Enthusiastic speaking

Guest connection

Reliability

Fast-paced work

People skills

Customer service

Team member issues

Teamwork ownership

Shift lead experience preferred

Job description

Workstream is seeking a Team Leader to support Chick-fil-A operations, uphold core values, and lead by example in a high-volume setting. The role emphasizes serving guests, coaching team members, and maintaining operational excellence with urgency.

The Team Leader will help complete daily tasks, lead shifts, train new hires, and ensure excellent guest service. Strong communication and a team-first mindset are essential for success.