Team Leader, Food Service

Life in Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

Pittsburgh Tomorrow is seeking a Food Service Supervisor to support the daily operation and develop food service associates. The role requires flexibility with varying shift times and days.

Responsibilities include supervising hourly staff, ensuring policy compliance, maintaining food safety and sanitation, and coaching new team members to uphold department standards and regulatory requirements.

Qualifications

• HS Diploma/GED preferred
• 2 years relevant experience required
• Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire
• ANAB - National Accreditation Board OR Servsafe Certified

Responsibilities

• Supervise hourly associates and their adherence to all policies and procedures.
• Oversee security of inventory and cash revenues.
• Orient, train, and coach new team members as per department guidelines.
• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
• Perform routine competency checks on associate performance with appropriate follow-through.
• Conduct and document service recovery on all customer complaints as per operational guidelines.
• Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

Job description

Purpose:
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

Varying shift times and days will be required.
Responsibilities:

• Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
• Oversee security of inventory and cash revenues.
• Orient, train, and coach new team members as per department guidelines.
• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
• Perform routine competency checks on associate performance with appropriate follow-through.
• Conduct and document service recovery on all customer complaints as per operational guidelines.
• Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

• HS Diploma/GED preferred
• 2 years relevant experience required
  Licensure, Certifications, and Clearances:
  Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.American National Accreditation Board Certification.
  
• ANAB - National Accreditation Board OR Servsafe Certified

UPMC is an Equal Opportunity Employer/Disability/Veteran