Team Leader - Elevate Service & Store Ops

Maerock Real Estate; Chicago (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth culture

Job summary

SpinXpress is seeking a Team Leader to drive daily operations, motivate the team, and ensure outstanding customer experiences in our stores. You will lead by example, maintain a welcoming environment, and help expand our brand with a focus on service excellence.

The role emphasizes leadership, collaboration, and hands-on management in a fast-paced, people-first setting. Attractive scheduling, bonuses based on performance, and opportunities for growth are available.

Qualifications

• Minimum of 2 years of leadership experience.
• On-the-job training provided.
• Excellent communication skills.
• Confidence and strong negotiating skills.
• Strong organizational skills to guide the team.
• Knowledge and experience with inventory management.
• Flexible schedule including holidays, weekends, evenings, and on-call.
• History of achieving and exceeding professional goals.
• Enjoy working in a dynamic, hands-on environment.

Responsibilities

• Develop and motivate the team to deliver exceptional customer experiences.
• Create a workplace culture aligned with SpinXpress goals and values.
• Recruit, interview, select, hire, and onboard team members.
• Coach, mentor, and develop the team, including onboarding of new staff.
• Schedule staff to meet day-to-day operations and maintain service levels.
• Handle cash management and transactions accurately.
• Provide oversight and direction per SpinXpress Policies and Task Lists.
• Participate in promotional programs and drive sales.
• Maintain safe, clean store environment and visual presentation.
• Train employees in processing sales and upselling.

Skills

Leadership

Customer service

Communication

Inventory management

Scheduling

Negotiation

Team motivation

Flexible schedule

Goal oriented

Job description

SpinXpress is seeking a Team Leader to drive daily operations, motivate the team, and ensure outstanding customer experiences in our stores. You will lead by example, maintain a welcoming environment, and help expand our brand with a focus on service excellence.

The role emphasizes leadership, collaboration, and hands-on management in a fast-paced, people-first setting. Attractive scheduling, bonuses based on performance, and opportunities for growth are available.