Team Leader

Goodwill Industries of Kentucky; Louisville (KY); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Goodwill Industries of Kentucky seeks a Retail Team Leader for the Hikes Point Store. The role leads processing, collection, stocking and sale of used goods, serving as a model for Production Clerks and guiding daily operations.

The position requires strong customer service, ability to train others, and flexibility with a rotating schedule including evenings, weekends, and holidays. A high school diploma or GED is preferred, with reliable transportation and basic math skills to handle

Qualifications

• Greeting donors and customers with a helpful attitude.
• Provide receipts and informational materials per guidelines.
• Maintain store cleanliness inside and outside.
• Operate cash register.
• Sort and stock goods on shelves.
• Maintain category quality and rotate stock.
• Mentor Production Clerks and guide duties.

Responsabilités

• Coaching Production Clerks one-on-one when needed.
• Work with diverse people and show discretion.
• Dependable transportation to the store.

Connaissances

Customer service

Cash handling

Stocking & shelving

Team leadership

Communication

Formation

High school diploma or GED

Description du poste

Hikes Point Retail Store Full-time Retail

Job Description

Job Purpose

Display Goodwill’s Core Values – Hope, Dignity, Service & Partnership.

The Retail Team Leader is responsible for processing, collection, stocking, and sale of used goods. The Retail Team Leader will serve as a model for the Production Clerk I in guiding and providing direction.

Essential Job Functions:

• Displays great customer service by greeting donors and customers; offers assistance.
• Offers receipts and informational fliers as set by operating guidelines.
• Keeps areas clean, including inside and outside grounds around store and ADC’s.
• Operates cash register.
• Sorts material as required and stocks material in stores.
• Maintains categories and quality of goods.
• Rotates stock as needed.
• Prices material when instructed to do so.
• Assists in providing direction and modeling of job duties to other Production Clerks.
• Performs other duties as assigned.

Requirements

Requirements :

• May serve as a coach in one-on-one training with a Production Clerk(s).
• Must possess versatility, discretion, and ability to work with a variety of diverse people.
• Must have reliable transportation to and from work.

Education/Specialized Knowledge Requirements:

• High school diploma or GED, preferred.
• Must have basic math skills, ability to make change, complete paperwork in a timely manner.

Physical and Work Condition Requirements:

• This job may have physical requirements that considered light to medium work. Light to medium work involves sitting for short periods of time; frequent bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity, frequently lifting/pushing/pulling 10-20 pounds, and occasionally pushing/pulling 20-50 pounds.
• Must have the ability to perform material handling with few restrictions, works with minimal supervision.
• Must have the ability to work a rotating schedule, including evenings, weekends, and holidays.
• Travel to other locations beyond the assigned work location is not required.

EEO is the Law