Team Lead Retail

Goodwill-Industries-of-Kentucky; Freys Hill (KY); On-site; USD 32,000 - 45,000; Full time

Job summary

Goodwill-Industries-of-Kentucky is seeking a Retail Team Leader for the Westport Road store in Louisville, KY. This full-time, on-site role focuses on processing, stocking, and selling used goods while modeling leadership for the Production Clerk I.

You will guide staff, ensure excellent customer service, and uphold store standards. Key responsibilities include cashiering, stock rotation, and training teammates.

Qualifications

• High school diploma or GED preferred.
• Must have basic math skills and ability to make change.
• Reliable transportation to and from work.
• Demonstrated customer service and leadership abilities.

Responsibilities

• Greet donors and customers; offer assistance.
• Operate cash register and manage sales transactions.
• Stock, rotate, and maintain merchandise; ensure cleanliness.
• Provide direction and supervision to other staff as needed.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Leadership

Attention to detail

Team training

Education

High school diploma or GED

Tools

Cash register

POS system

Job description

Westport Road Retail Store Full-time Retail

Location(s)

10230 Westport Rd, Louisville , Kentucky 40241 , United States

Job Description

Job Purpose

Display Goodwill's Core Values - Hope, Dignity, Service & Partnership.

The Retail Team Leader is responsible for processing, collection, stocking, and sale of used goods. The Retail Team Leader will serve as a model for the Production Clerk I in guiding and providing direction.

Essential Job Functions:

• Displays great customer service by greeting donors and customers; offers assistance.
• Offers receipts and informational fliers as set by operating guidelines.
• Keeps areas clean, including inside and outside grounds around store and ADC's.
• Operates cash register.
• Sorts material as required and stocks material in stores.
• Maintains categories and quality of goods.
• Rotates stock as needed.
• Prices material when instructed to do so.
• Assists in providing direction and modeling of job duties to other Production Clerks.
• Performs other duties as assigned.

Requirements

Requirements :

• May serve as a coach in one-on-one training with a Production Clerk(s).
• Must possess versatility, discretion, and ability to work with a variety of diverse people.
• Must have reliable transportation to and from work.

Education/Specialized Knowledge Requirements:

• High school diploma or GED, preferred.
• Must have basic math skills, ability to make change, complete paperwork in a timely manner.

Physical and Work Condition Requirements:

• This job may have physical requirements that considered light to medium work. Light to medium work involves sitting for short periods of time; frequent bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity, frequently lifting/pushing/pulling 10-20 pounds, and occasionally pushing/pulling 20-50 pounds.
• Must have the ability to perform material handling with few restrictions, works with minimal supervision.
• Must have the ability to work a rotating schedule, including evenings, weekends, and holidays.
• Travel to other locations beyond the assigned work location is not required.

EEO is the Law