Team Lead

Goodwill Industries of Kentucky; Lexington (KY); On-site; USD 30,000 - 45,000; Full time

Job summary

Meadowthorpe Retail Store in Lexington, KY is seeking a full-time Retail Team Leader to oversee the processing, stocking, and sale of used goods while modeling Goodwill’s core values. You will lead a team of Production Clerks, ensure exceptional customer service, operate the cash register, and maintain store standards on a rotating schedule including evenings, weekends, and holidays.

Strong math skills and reliable transportation are required; a high school diploma or GED is preferred, with

Qualifications

• Must have strong customer service skills and ability to handle cash transactions accurately.
• Experience coaching or guiding a small team is a plus.
• Ability to work with diverse people and maintain reliable transportation.

Responsibilities

• Oversee processing, collection, stocking, and sale of used goods.
• Serve as a model for Production Clerk I and provide direction.
• Operate cash register and handle receipts per guidelines.
• Maintain store cleanliness and organize merchandise; rotate stock as needed.
• Assist in training and guiding other staff; perform additional duties as assigned.

Skills

Customer service

Cash handling

Team leadership

Stock management

Communication

Education

High school diploma or GED

Job description

Meadowthorpe Retail Store Full-time Retail

Location(s)

Meadowthorpe Shopping Center, Lexington , Kentucky 40511 , United States

Job Description

Job Purpose

Display Goodwill’s Core Values – Hope, Dignity, Service & Partnership.

The Retail Team Leader is responsible for processing, collection, stocking, and sale of used goods. The Retail Team Leader will serve as a model for the Production Clerk I in guiding and providing direction.

Essential Job Functions:

• Displays great customer service by greeting donors and customers; offers assistance.
• Offers receipts and informational fliers as set by operating guidelines.
• Keeps areas clean, including inside and outside grounds around store and ADC’s.
• Operates cash register.
• Sorts material as required and stocks material in stores.
• Maintains categories and quality of goods.
• Rotates stock as needed.
• Prices material when instructed to do so.
• Assists in providing direction and modeling of job duties to other Production Clerks.
• Performs other duties as assigned.

Requirements

Requirements :

• May serve as a coach in one-on-one training with a Production Clerk(s).
• Must possess versatility, discretion, and ability to work with a variety of diverse people.
• Must have reliable transportation to and from work.

Education/Specialized Knowledge Requirements:

• High school diploma or GED, preferred.
• Must have basic math skills, ability to make change, complete paperwork in a timely manner.

Physical and Work Condition Requirements:

• This job may have physical requirements that considered light to medium work. Light to medium work involves sitting for short periods of time; frequent bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity, frequently lifting/pushing/pulling 10-20 pounds, and occasionally pushing/pulling 20-50 pounds.
• Must have the ability to perform material handling with few restrictions, works with minimal supervision.
• Must have the ability to work a rotating schedule, including evenings, weekends, and holidays.
• Travel to other locations beyond the assigned work location is not required.