Team Leader

Moe's; Columbia (SC); Hybrid; USD 18,000 - 25,000; Part time

Job summary

Hunter Super Techs - TurnPoint is seeking a Team Leader to support daily restaurant operations, stepping in for the General Manager as needed, and upholding food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly, escalating to management when necessary.

You will supervise shifts, manage FOH and BOH tasks, handle guest feedback, train staff, and assist in opening/closing duties at

Qualifications

• Supervisory or lead experience preferred.
• Ability to supervise during shifts and maintain standards.

Responsibilities

• Provide supervision during assigned shifts.
• Ensure guest experience and atmosphere are positive.
• Manage FOH and BOH shift responsibilities to control labor and costs.
• Monitor speed of service for a positive guest experience.
• Assist with guest comments and complaints.
• Supervise daily shifts to maintain standards of product quality and cleanliness.
• Assist in ongoing training of team members and new hires.
• Encourage adherence to uniform policy and standards.
• Ensure proper cash handling procedures are followed.
• Open and close the restaurant in the absence of upper management.
• Perform other duties as assigned by management.

Skills

Team leadership

Guest service

Cash handling

Staff training

Education

High School Diploma

Job description

Location:

2217 Augusta Rd, West Columbia, SC, 29169

Position Overview:

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility:

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Job Type:

Hourly

Education:

High School Diploma or equivalent