Team Leader

Elder's ACE Hardware; Chattanooga, Rock Ledge Estates (TN, TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Elder's ACE Hardware in Chattanooga, TN is seeking a Store Leader to drive daily store operations and deliver best-in-class customer service. You will lead a team, manage tasks such as stocking, cashiering, loading, and cleaning, and ensure the store runs smoothly during shifts and in the manager's absence.

The ideal candidate has at least 1 year of retail supervisory experience, preferably in a hardware/home improvement setting, and is able to work one weekend day plus 1–2 evenings.

Qualifications

• Minimum 1 year retail supervisory experience.
• Experience in hardware/home improvement is a plus.
• Able to work one weekend day and 1–2 evenings.
• Physical requirements: standing/walking, lifting up to 80lbs, and related tasks.

Responsibilities

• Provides exemplary leadership on the sales floor with emphasis on customer service.
• Always projects a positive, enthusiastic view of Elder's.
• Helps keep staff focused on tasks such as four Duty Lists, putting out freight, and completing projects.
• Ensures customers are well served and staff productive when Store Manager is absent.
• Maintains at least one department at an exceptional level and opens/closes regularly.
• Stays current on personal development and training plans.
• Assists in training and enforces training principles as assigned.

Skills

Retail leadership

Customer service

Team supervision

Job description

Job Details

Job Location: Chattanooga - Ooltewah - Ooltewah, TN 37363

The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the ultimate Elder's experience. The Team Leader should perform whatever task is necessary to ensure the store’s success. This includes basic tasks such as loading, sweeping, cashiering, etc. when necessary

• Provides exemplary leadership on the sales floor with emphasis on customer service.
• Always projects a positive, enthusiastic view of Elder's.
• Helps keep the store staff focused on important tasks such as routinely completing the four Duty Lists, promptly putting out freight, completing projects, and working on any store specific tasks.
• Especially in the Store Manager's absences, sees that customers are well served and that all staff is productive and completing the proper tasks efficiently.
• Maintains at least one department at exceptional level as to set standard for other department heads.
• Opens and/or closes on a regular basis.
• Stays current on his/her personal development/training plan.
• Assists in training including continuously enforcing the principles of The Six E's and, if assigned, performing the responsibilities of the Training Coordinator.

Qualifications

• Minimum 1 year retail experience in a supervisory role. Work experience in a hardware or home improvement store a big plus.
• Available to work one weekend day per week and 1-2 evenings.
• Physical requirements: standing or fast-paced walking throughout the shift, lifting up to 80lbs, bending, pushing/pulling, breaking down boxes, climbing ladder, etc. Drive forklift as needed.