Team Leader

Elder; Dallas (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Elder's in the community delivers best-in-class customer service and keeps the store well-stocked, neat, and clean for a superior experience. The Team Leader performs essential tasks to ensure store success, opens/closes, and supports staff during busy periods.

Minimum 1 year of retail supervisory experience is required; forklift operation may be needed. Availability for one weekend day and 1–2 evenings per week is expected. Physical duties include standing, lifting, and occasional forklift use.

Qualifications

• Minimum 1 year retail supervisory experience.
• Ability to operate forklift as needed.
• Open/close shifts and manage daily tasks.
• Strong leadership and staff coaching.

Responsibilities

• Provide exemplary leadership on the sales floor with focus on customer service.
• Open and close the store; ensure four duty lists are completed and freight is managed.
• Keep at least one department at an exceptional standard and supervise staff.
• Train staff and enforce the company training principles as needed.
• Assist in tasks to ensure the store’s overall success and productivity.

Skills

Leadership

Customer service

Training & development

Team supervision

Tools

Forklift operation

Job description

The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the ultimate Elder's experience. The Team Leader should perform whatever task is necessary to ensure the store’s success. This includes basic tasks such as loading, sweeping, cashiering, etc. when necessaryProvides exemplary leadership on the sales floor with emphasis on customer service.Always projects a positive, enthusiastic view of Elder’s.Helps keep the store staff focused on important tasks such as routinely completing the four Duty Lists, promptly putting out freight, completing projects, and working on any store specific tasks.Especially in the Store Manager’s absences, sees that customers are well served and that all staff is productive and completing the proper tasks efficiently.Maintains at least one department at exceptional level as to set standard for other department heads.Opens and/or closes on a regular basis.Stays current on his/her personal development/training plan.Assists in training including continuously enforcing the principles of The Six E’s and, if assigned, performing the responsibilities of the Training Coordinator.Minimum 1 year retail experience in a supervisory role. Work experience in a hardware or home improvement store a big plus.Available to work one weekend day per week and 1-2 evenings.Physical requirements: standing or fast-paced walking throughout the shift, lifting up to 80lbs, bending, pushing/pulling, breaking down boxes, climbing ladder, etc. Drive forklift as needed.