Assistant Manager

Elder's ACE Hardware; Lenoir City (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Elder's ACE Hardware is seeking an Assistant Manager in Lenoir City, TN. You will join a team focused on delivering best-in-class customer service and supporting the Store Manager in daily operations.

Responsibilities include leading associates, recruiting and training, managing inventory and displays, and overseeing opening/closing duties while maintaining store standards and safety.

Qualifications

• Minimum 2 years’ retail experience in a supervisory or managerial role.
• Regularly display Elder's 6 E's: Ethics, Enthusiasm, Engagement, Empathy, Etiquette, and Efficiency.
• Available to work some weekends and evenings.

Responsibilities

• Set a leadership example by delivering helpful service and guiding store culture.
• Recruit, onboard, train and develop associates; monitor performance and adjust staffing as needed.
• Order and maintain inventory; manage shrink and ensure product availability for customers.

Skills

Leadership

Supervisory

Weekend availability

Job description

Job Details: Job Location: Lenoir City - Dixie Lee - Lenoir City, TN 37772, The Assistant Manager sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and alongside the Store Manager sets the tone for our company culture and manages the store's daily operations.

Responsibilities include:

• Embrace and promote Elder's mission, vision, values, and standards throughout the store.
• Recruit, onboard, train and develop, monitor associate performance, and recommend associate changes. Coach associates to optimal performance. Assist with scheduling and payroll to labor standards.
• Order and maintain inventory to ensure adequate available products for our customers. Manage inventory shrink and take steps to keep shrinkage at a minimum.
• Lead associates in receiving and accurately displaying all merchandise for purchase soon after delivery. Perform shelf-conditioning throughout the shift to professionally front merchandise that keeps shelves and displays clean, neat, and attractive.
• Supervisor on duty at least 1-2 days per week. Perform store opening or closing duties.
• Perform housekeeping duties such as vacuuming, dusting/cleaning shelves, emptying trash, cleaning restrooms, etc. as needed.

Qualifications:

• Minimum 2 years’ retail experience in a supervisory or managerial role. Work experience in a hardware or home improvement store a big plus.
• Regularly display Elder's 6 E's with our customers: Ethics, Enthusiasm, Engagement, Empathy, Etiquette, and Efficiency.
• Available to work some weekends and evenings.
• Physical requirements: standing or fast-paced walking throughout the shift, lifting up to 80lbs, bending, pushing/pulling, breaking down boxes, climbing ladder, etc. Drive forklift as needed.