Team Lead, Workers' Comp Operations

Abramson Labor Group; Burbank (CA); Hybrid; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plans

Professional development opportunities

Competitive pay

Zusammenfassung

Abramson Labor Group, based in California, is seeking a Team Supervisor to lead the Workers' Compensation practice, ensuring case tasks move through each stage on time, in compliance, and to standard. You will partner closely with firm leadership to translate firm-wide goals into tangible team results.

The ideal candidate will own team performance, use data to drive decisions, and fix broken processes, while fostering a culture of accountability and continuous improvement.

Qualifikationen

• 1+ years of experience managing teams in a process-driven environment.
• Proven track record of performance management and coaching.
• Experience enforcing procedures, compliance standards, or quality controls.
• Strong analytical thinking and ability to improve processes.
• Results-oriented with data-driven performance measurement.

Aufgaben

• Manage performance and compliance for an assigned team, keeping workers' compensation matters moving through each stage of the process on time and to standard.
• Hold staff accountable to established procedures by monitoring adherence, addressing gaps, and enforcing expectations consistently.
• Drive each task or action through to successful completion, as defined by the firm's conversion goals for the role.
• Use critical thinking to find bottlenecks, diagnose why tasks stall, and put practical fixes in place.
• Track team performance metrics, review trends, and coach staff to raise productivity and completion rates.
• Partner with leadership to align team goals with firm-wide priorities and report on progress.
• Build a team culture of ownership, accountability, and continuous improvement.
• Other duties as assigned

Kenntnisse

Leadership

Data-driven

Communication

Problem-solving

Team management

Attention to detail

Tools

Microsoft Office

Jobbeschreibung

Abramson Labor Group, based in California, is seeking a Team Supervisor to lead the Workers' Compensation practice, ensuring case tasks move through each stage on time, in compliance, and to standard. You will partner closely with firm leadership to translate firm-wide goals into tangible team results.

The ideal candidate will own team performance, use data to drive decisions, and fix broken processes, while fostering a culture of accountability and continuous improvement.