Team Lead: Sales & Customer Experience Leader (Bonus)

Sud Stop Car Wash; Raleigh (NC); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Comprehensive Benefits

Work-Life Balance Support

Wellness & Lifestyle Perks

Growth & Opportunity

Job summary

Sud Stop Car Wash in Raleigh, NC is seeking a Team Lead to drive sales, grow memberships, and deliver standout customer experiences. This hands‑on leadership role rewards a motivated leader who can coach a team, engage customers, and hit performance goals in a fast‑paced setting.

You will supervise day‑to‑day operations, promote wash packages, and ensure smooth workflows while maintaining high standards and strong customer conversion.

Qualifications

• 1+ year of leadership in sales‑driven environments.
• Proven ability to coach teams to sell and deliver great customer interactions.
• Strong communication and interpersonal skills.
• Basic computer and POS system experience.
• Valid driver’s license and reliable transportation.
• Able to stand for extended periods and work in varying weather conditions.
• $20.00 – $23.00/hour, based on experience.

Responsibilities

• Lead, coach, and motivate team members to meet and exceed sales goals, including memberships and add‑ons.
• Actively engage with customers to promote wash packages and subscriptions.
• Support the General Manager in achieving budget, revenue, and performance targets.
• Oversee daily operations to ensure smooth workflows, high standards, and strong customer conversion.
• Track performance, provide real‑time coaching, and reinforce sales best practices.
• Maintain inventory, follow company policies, and resolve operational or customer issues quickly.
• Build a positive, high‑energy culture focused on results, accountability, and customer loyalty.

Skills

Leadership (1+ yr)

Sales coaching

Customer service focus

Communication skills

POS experience

Computer basics

Valid driver’s license

Tools

POS system

Job description

Sud Stop Car Wash in Raleigh, NC is seeking a Team Lead to drive sales, grow memberships, and deliver standout customer experiences. This hands‑on leadership role rewards a motivated leader who can coach a team, engage customers, and hit performance goals in a fast‑paced setting.

You will supervise day‑to‑day operations, promote wash packages, and ensure smooth workflows while maintaining high standards and strong customer conversion.