Team Lead, Retail Pet Store Operations

Petsense by Tractor Supply; Palatka (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Petsense by Tractor Supply in Palatka, FL is seeking a Team Member to assist the Store Manager with store operations, customer service, and merchandising. You will help ensure a safe, productive environment and train teammates on policies and procedures, while providing exceptional service to customers and vendors.

The role rewards dependability and flexibility, with duties spanning opening/closing, cash handling, basic merchandising, and live-animal care.

Qualifications

• Retail experience and/or pet/live animal knowledge is strongly preferred.
• Supervisory experience is preferred.
• Must be at least 18 years of age and possess a valid driver's license.
• High school diploma or equivalent preferred, but not required.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied shifts including days, nights, weekends, and overtime as needed.
• Uphold safe and productive work environment and enforce policies.
• Support selling initiatives by engaging customers and advising on products.
• Perform opening/closing procedures and cash handling duties.
• Care for live animals, sanitize holding tanks and maintain habitats.
• Resolve customer issues and ensure positive customer experience.
• Complete documentation and training for duties.

Skills

Retail experience

Pet/live animal knowledge

Supervisory experience

Driver's license

Reading and writing

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Petsense by Tractor Supply in Palatka, FL is seeking a Team Member to assist the Store Manager with store operations, customer service, and merchandising. You will help ensure a safe, productive environment and train teammates on policies and procedures, while providing exceptional service to customers and vendors.

The role rewards dependability and flexibility, with duties spanning opening/closing, cash handling, basic merchandising, and live-animal care.