Team Lead, Patient Access - Flexible Schedule

Dayton Children's; Dayton (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

Dayton Children’s Hospital is seeking a Team Lead Access Specialist at the Main Campus to support daily operations in the Patient Access - Emergency Department. The role involves mentoring staff, optimizing registration processes, and collaborating with departments to ensure accurate pre-registration and high-quality patient experiences.

The ideal candidate has strong communication skills, 1+ year of patient access experience, and knowledge of healthcare billing regulations.

Qualifications

• Strong communication and interpersonal skills required.
• Ability to lead and motivate a team.
• Knowledge of healthcare billing regulations, insurance and compliance requirements.

Responsibilities

• Provide day-to-day support to the Patient Access team and mentor front-line staff.
• Collaborate with internal and external customers to improve pre-registration, registration and denial prevention processes.
• Assist in developing and implementing quality improvement initiatives for patient access.

Skills

Communication skills

Interpersonal skills

Team leadership

Customer service

Data collection

Time management

Organizational skills

Healthcare billing regulations

Education

High school diploma

Associates degree

Job description

Dayton Children’s Hospital is seeking a Team Lead Access Specialist at the Main Campus to support daily operations in the Patient Access - Emergency Department. The role involves mentoring staff, optimizing registration processes, and collaborating with departments to ensure accurate pre-registration and high-quality patient experiences.

The ideal candidate has strong communication skills, 1+ year of patient access experience, and knowledge of healthcare billing regulations.