Team Lead - Direct Support Professional

CRi - Community Residences, Inc.; Springfield (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid training

Paid time off

Tuition reimbursement

Health insurance options

403(b) retirement fund

Life insurance

Dental

Vision

Employee Assistance Program

Job summary

CRi - Community Residences, Inc. is seeking a dedicated Team Lead in Springfield, VA. This pivotal role involves guiding Direct Support Professionals (DSPs) and ensuring support for individuals with intellectual and developmental disabilities. Responsibilities include leadership, training, administrative oversight, and direct care. Ideal candidates should possess effective communication skills and have at least 5 years of relevant experience. The position offers a comprehensive benefits package, including health insurance and retirement options.

Qualifications

• Valid driver's license with a satisfactory driving record.
• 5 years of hands-on experience working with IDD population.
• Basic knowledge of Person-Centered Plan process.

Responsibilities

• Lead a team of DSPs and mentor them in support techniques.
• Oversee administrative documentation related to the program.
• Train DSPs on safety and compliance protocols.
• Provide direct care as needed based on individuals' plans.
• Communicate effectively with staff and stakeholders.

Skills

Leadership

Communication skills

Mentoring

Independence

Training

Education

High school diploma or equivalent

Bachelor's degree in Human Services or related field

Tools

Microsoft Teams

Job description

Brief Description

Lead with Purpose! Join CRi as a Team Lead and Empower Lives! Join CRi and become a pivotal part of transforming the lives of individuals with intellectual and developmental disabilities (IDD). As a Team Lead, you will guide and mentor Direct Support Professionals (DSPs), while supporting individuals to live meaningful lives, accomplish their dreams, and engage fully in their communities.

Shift: Monday - Friday, 12pm - 8pm (40hrs)
Location: Springfield, VA

Team Lead's Role

• Leadership and Mentoring
  • Serve as a team leader, providing leadership and training to DSP I, DSP II, and DSP III employees.
  • Provide skills training for individuals and ensure proper support techniques are implemented.
  • Mentor and support individuals to achieve their personal goals and dreams.
  • Handle sensitive and confidential information with utmost discretion and responsibility.
• Administrative and Documentation Oversight
  • Oversee administrative and programmatic documentation (e.g., fire drills, evacuation logs, van logs, environmental checklists, vehicle and program maintenance).
  • Monitor use of communication logs and review program documentation.
  • Support the Program Manager with administrative functions and facilitate/schedule drills.
  • Maintain and manage the program ratio, ensuring at least 50% of time is included in the program ratio.
  • Participate in Individualized Support Plan (ISP) meetings and develop activity calendars.
• Training and Compliance
  • Train DSPs and observe meal and medication administration.
  • Provide training in safe transfer and lifting of individuals and ensure that protocols are met.
  • Complete program orientation for new DSPs and maintain proficiency in computer skills.
  • Attend mandatory and additional agency training sessions to enhance professional development.
• Direct Care and Advocacy
  • Provide care to individuals as identified in their Person-Centered Plan (PCP).
  • Support individuals during medical appointments, advocate for their needs and obtain necessary information.
  • Employ appropriate support techniques when intervening with individuals to maintain their well‑being.
  • Act as a conduit to family members and guardians.
  • Spend at least 50% of time in ratio supporting all activities to ensure a smooth shift.
• Communication and Teamwork
  • Demonstrate effective communication and writing skills.
  • Work independently and collaboratively within a team environment.
  • Express oneself effectively in written reports, including electronic documentation.
• Additional Responsibilities
  • Check in monthly medications and maintain program vehicles.
  • Ensure compliance with all DSP certification requirements within 90 days.
  • Aim to train and develop skills to potentially become a Program Manager.
  • Other duties as assigned.

Requirements

Minimum Qualifications Required

• Valid driver's license with a satisfactory driving record.
• High school diploma or equivalent.
• Basic knowledge of Person-Centered Plan process.
• Effective communication skills, both oral and written.
• Proficient in Microsoft Teams and other computer skills.
• Ability to work independently.
• 5 years of hands‑on experience working with IDD population.

Preferred Qualifications

• Bachelor's degree in Human Services or related field.
• 50% completion of DSP certification.
• Ability to obtain DSP certifications within 90 days of employment.

Physical Demands

• Requires light and/or heavy lifting, repetitive bending, sight, hearing, and ability to move with ease.
• Must be able to climb, bend, stoop, push, lift, pull, reach, sit, and walk for periods of time.

Working Environment

• Indoor and outdoor program site and various community locations.

Benefits

CRi is proud to offer a comprehensive benefits package for benefits‑eligible employees, including paid training, paid time off, tuition reimbursement, health insurance options, 403(b) retirement fund, life insurance, dental, vision, and EAP.

Equal Opportunity Employer

CRi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Drug‑Free Workplace

CRi maintains a drug‑free workplace in compliance with applicable laws and regulations.