Team Lead: Direct Care & Team Growth

Abraxas Youth & Family Services; Norristown (Montgomery County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

DailyPay

Medical Insurance

401(k)

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Resources for Human Development (RHD) in Ardmore, PA is seeking a Team Lead to supervise direct care staff, coordinate services, and support individuals in achieving their goals. This role emphasizes collaborative, person-centered care and ongoing staff development.

The Team Lead will guide a compassionate team, liaise with nurses and families, and ensure timely documentation and compliance while promoting a meaningful, independent life for those served.

Qualifications

• CPRP certification or equivalent required.
• Valid Driver's License.
• Bachelor's in Human Services or related field.
• Alternate: Associate degree with 3+ years experience.
• Alternate: High School diploma with 5+ years experience.

Responsibilities

• Provide first-line supervision, coaching, mentoring, and performance support to direct care staff
• Organize, schedule, and distribute work assignments among team members
• Communicate program policies, procedures, and expectations to staff
• Maintain a direct service caseload and provide direct support as needed
• Coordinate and oversee medical appointments and follow-up care
• Communicate with nurses, physicians, guardians, family members, and other stakeholders regarding individual needs
• Participate in person-centered planning meetings and support the implementation of individualized plans
• Ensure required documentation, progress notes, and monthly reviews are completed accurately and on time
• Coordinate communication with service coordinators and interdisciplinary teams
• Prepare reports and maintain documentation in compliance with agency and regulatory requirements
• Support quality improvement initiatives and ensure regulatory compliance
• Perform other duties as assigned

Skills

Leadership

Supervision

Coaching

Communication

Team Coordination

Education

CPRP Certification

Bachelor's Degree in Human Services

Associate Degree + 3 years experience

High School Diploma/GED + 5 years experience

Job description

Resources for Human Development (RHD) in Ardmore, PA is seeking a Team Lead to supervise direct care staff, coordinate services, and support individuals in achieving their goals. This role emphasizes collaborative, person-centered care and ongoing staff development.

The Team Lead will guide a compassionate team, liaise with nurses and families, and ensure timely documentation and compliance while promoting a meaningful, independent life for those served.