Team Lead – Airport Dining & Guest Experience

Paradies Na; Long Beach (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical Benefits

Paid Time Off

Holiday Pay

401K Plan

Recognition Programs

Discounts on merchandise & dining

Transport & Parking

Job summary

Paradies Lagardère Dining Division at the Long Beach Airport is seeking a Team Lead to supervise daily operations in a fast-paced dining environment. You will lead a team, ensure accurate order taking, payment processing, and guest satisfaction across multiple concepts.

The role emphasizes strong cash handling, product knowledge, and the ability to deliver first-class experiences to travelers, with opportunities for career growth within a renowned airport concessionaire.

Qualifications

• Guest service and cash handling skills preferred
• Ability to work in a fast-paced airport environment
• Strong communication and teamwork abilities

Responsibilities

• Greet guests promptly and take drink and food orders within 30 seconds of entry
• Accurately total and process payments using the POS system
• Handle money and process card payments while following cash handling SOPs
• Know the menu and make recommendations, including allergen information
• Deliver first-class guest experiences across Paradies Lagardère dining concepts

Job description

Paradies Lagardère Dining Division at the Long Beach Airport is seeking a Team Lead to supervise daily operations in a fast-paced dining environment. You will lead a team, ensure accurate order taking, payment processing, and guest satisfaction across multiple concepts.

The role emphasizes strong cash handling, product knowledge, and the ability to deliver first-class experiences to travelers, with opportunities for career growth within a renowned airport concessionaire.