Team Lead

Centre for Research in Schemes and Policies (CRISP); Wayzata (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Flexible scheduling

Fitness class access

Employee meals discounts

Opportunity to grow and advance career

Competitive wages

Job summary

CRISP & GREEN is seeking a Team Lead to train and develop our front-of-house team while maintaining food safety and quality. You will mentor, coach, and lead crew to emulate the crisp standard and deliver an exceptional guest experience during each shift.

You will manage day-to-day FOH operations, recruit and hire when needed, and create a positive atmosphere where guests feel welcome and staff are empowered to grow.

Qualifications

• Previous management/supervisory experience.
• 2 years customer service experience
• Passion for living a healthy life
• Able to lift 50lbs
• Able to stand for long periods and work in a fast-paced environment
• Full-time availability with a flexible schedule

Responsibilities

• In charge of day to day operations in the front of house
• Build a positive atmosphere where guests feel welcomed and satisfied
• Help recruitment and hiring for staffing needs
• Train existing crew and new hires to deliver the crisp standard
• Identify and develop future leaders
• Challenge your team to improve daily
• Create a culture of learning and growth
• Maintain a clean line with functioning equipment
• Manage food safety through temps and hygiene
• Enforce food safety policies and procedures
• Communicate changes to the restaurant team
• Resolve customer incidents and ensure guest experience
• Assist with banking, cash handling and office paperwork
• Facilitate marketing, promotions, and events
• Represent the Crisp & Green brand daily

Skills

Customer service

Team leadership

Coaching

Communication

Job description

Benefits

• Flexible scheduling
• Access to fitness classes in all restaurants
• Employee meals discounts
• Opportunity to grow and advance career
• Competitive wages

CRISP & GREEN™ is seeking a talented Team Lead to add to our team!

CRISP & GREEN® is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. Our Team Leads lead our front of house team focused on delivering an exceptional guest experience. The Team Lead will lead their team with an eye on the food, feel, and flow of the restaurant each shift. It is vital that our Team Leads can coach and inspire teams to deliver and maintain the crisp standard.

Position Overview

As a Team Lead, you will be in charge of training and development of our FOH teams while maintaining our crisp standards with regards to food safety and quality. You will be a mentor, coach, and leader that our FOH teams will want to emulate. We see the Team Lead as an absolutely vital role in our continued success and growth as a company

Service Lead Duties and Responsibilities

• In charge of day to day operations in the front of house
• Build a positive atmosphere where our guests always feel welcomed and leave satisfied
• Help recruitment and hiring for current and future staffing needs
• Train existing crew and new hires to become confident in their ability to deliver the crisp standard
• Identify and develop future leaders
• Challenge your team to become better every day
• Create and maintain a culture where teammates have the opportunity to learn and grow
• Maintain a clean and organized line with properly functioning line equipment
• Manage food safety through line temps, handwashing and glove use
• Monitoring secondary shelf lives and enforcing all food safety policies and procedures
• Clear understanding of operating procedures, recipes, and restaurant handbook
• Effectively communicate changes to restaurant team including changes to menu, policies, and team member benefits
• Resolving customer incidents and working to ensure a positive guest experience
• Assisting with banking, cash handling, and other office paperwork
• Facilitating marketing, promotions, and events
• Live and represent the Crisp & Green brand day in and out

Job Requirements

• Minimum
  • Previous management/supervisory experience
  • 2 years customer service experience
  • Passion for living a healthy life
  • Able to lift 50lbs
  • Able to stand for long periods of time and work in fast-pace environment
  • Full-time availability with a flexible schedule
• Preferred
  • Management experience in the restaurant industry
  • Reliable transportation
  • Drive to grow and advance career with CRISP & GREEN