Team-First Shift Lead: Fast-Paced Ops & Staff Coach

Wingstop; Summerville (SC); On-site; USD 18,000 - 25,000; Full time

Job summary

Wingstop is seeking a Shift Leader to support daily operations at our Summerville location. You will be a hands-on manager, completing opening/closing checklists, guiding team, and ensuring quality, speed, accuracy and cleanliness.

The role emphasizes training and coaching crew, managing guest interactions, and upholding SOPs while controlling labor, food costs, and schedules. You should be 18+, with supervisory experience and proficiency in Word/Excel.

Qualifications

• Must be an 18+ years old applicant.
• Experience with supervising food-service teams preferred.
• Strong leadership and organizational abilities are essential.
• Ability to prioritize, delegate, and solve problems quickly.

Responsibilities

• Lead Shift Operations: hands-on management, daily checklists, cash handling, guest interactions.
• Drive Performance: ensure SOPs are followed, maintain urgency for faster service.
• Support Team Development: train, coach, and provide feedback to staff.

Skills

Leadership

Supervisory

Organizational

Problem solving

Prioritization

Delegation

Guest interactions

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Wingstop is seeking a Shift Leader to support daily operations at our Summerville location. You will be a hands-on manager, completing opening/closing checklists, guiding team, and ensuring quality, speed, accuracy and cleanliness.

The role emphasizes training and coaching crew, managing guest interactions, and upholding SOPs while controlling labor, food costs, and schedules. You should be 18+, with supervisory experience and proficiency in Word/Excel.