Shift Leader: Fast-Paced Ops & Team Coach

Wingstop; Charleston (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Wingstop – Vibe Restaurants in Charleston is seeking a Shift Leader to oversee daily restaurant operations and ensure high standards of food quality, speed, accuracy, and cleanliness. You will lead a hands‑on team, complete daily checklists, manage cash, and interact with guests.

The role emphasizes strong leadership, delegation, and problem‑solving skills, with responsibility for controlling labor, costs, and service quality in a fast‑paced setting.

Qualifications

• Must be at least 18 years old.
• A high school diploma or equivalent is recommended.
• 1–2 years of supervisory experience in food service is recommended.
• Strong leadership and organizational skills are essential.
• Ability to prioritize tasks, delegate, and solve problems.

Responsibilities

• Lead Shift Operations: be a hands‑on manager, complete daily checklists, handle cash, and manage guest interactions.
• Drive performance: ensure SOPs are followed and maintain urgency to increase speed of service.
• Monitor and manage daily labor, sales, and food costs.
• Support team development: train and coach team members, provide feedback and uphold accountability.

Skills

Leadership

Delegation

Communication

Problem Solving

Organizational Skills

Education

HS Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Wingstop – Vibe Restaurants in Charleston is seeking a Shift Leader to oversee daily restaurant operations and ensure high standards of food quality, speed, accuracy, and cleanliness. You will lead a hands‑on team, complete daily checklists, manage cash, and interact with guests.

The role emphasizes strong leadership, delegation, and problem‑solving skills, with responsibility for controlling labor, costs, and service quality in a fast‑paced setting.