Team Coordinator - Primary Care Clinic

Fairview Health Services; Minneapolis (MN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision plans

Life insurance

PTO and Sick and Safe Time

Tuition reimbursement

Retirement

Early access to earned wages

Job summary

Fairview Health Services in Minneapolis, MN seeks a Team Coordinator for our Primary Care Clinic. This 1.0 FTE role coordinates provider schedules, handles patient registration and communication, and supports the care team with timely documentation and workflow improvements.

You will manage multiple systems, respond to MyChart requests, and help ensure a smooth patient experience while aligning with clinic hours.

Qualifications

• Successful completion of a formal medical training program such as MA, HUC, NA, or Medical Secretary.
• 1 year of comparable experience in a healthcare setting.

Responsibilities

• Manage patient and provider schedules for assigned areas.
• Complete patient registration and check-in process.
• Verifies patient demographic/employer and insurance information.
• Performs telephone message taking and directs communication in a timely and professional fashion.
• Manage multiple technology applications.
• Manages MyChart requests including patient sign-up, responding to patient messages and resetting passwords.
• Multi-task and prioritize appropriately.
• Continuously improve work processes, environment, and the overall experience to serve customers and meet business goals.

Skills

Scheduling coordination

Team collaboration

Communication

Education

Formal medical training program (MA, HUC, NA, Medical Secretary)

Job description

Job Overview

Fairview has an opening for a Team Coordinator to join our Primary Care Clinic in Minneapolis, MN. This is a 1.0FTE (80 hours per two week pay period), benefits-eligible opening. Clinic Hours of Operation are Monday–Thursday: 6:30AM-6:30PM and Friday 6:30AM-5:30PM. NO WEEKENDS!

As a member of the care team the team coordinator performs quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families. The team coordinator manages workflow by coordinating and maintaining provider schedules, uses a variety of communication tools and systems to handle medical information requests and updates, communicates normal test results either through the direction of the RN or provider or by following established protocols, and works collaboratively with the assigned unit while handling multiple tasks, interruptions, and changes. As a member of the care team, the team coordinator will maintain complete, timely and accurate documentation for each patient and continually look for opportunities to improve processes and workflow

Responsibilities

• Manage patient and provider schedules for assigned areas.
• Complete patient registration and check-in process.
• Verifies patient demographic/employer and insurance information.
• Performs telephone message taking and directs communication in a timely and professional fashion.
• Manage multiple technology applications.
• Manages MyChart requests including patient sign-up, responding to patient messages and resetting passwords.
• Multi-task and prioritize appropriately.
• Continuously improve work processes, environment, and the overall experience to serve customers and meet business goals.

Required Qualifications

• Successful completion of formal medical training program such as MA, HUC, NA, or Medical Secretary or
• 1 year comparable experience in a healthcare setting

Preferred Qualifications

• 2 years experience in a medical setting

Benefit Overview

• medical
• dental
• vision plans
• life insurance
• short-term and long-term disability insurance
• PTO and Sick and Safe Time
• tuition reimbursement
• retirement
• early access to earned wages
• and more!

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status