Team Concierge

The Collective powered by PLACE | Keller Williams Realty; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Revenue sharing

Performance incentives

Vesting programs

Investment opportunities

Job summary

The Collective powered by PLACE | Keller Williams Realty is seeking a Team Concierge to enhance team operations and communication. This role offers a chance to join the top 20% of real estate professionals through a supportive work environment with extensive resources for career advancement.

Responsibilities include maintaining internal systems and assisting in team communications. Candidates should have 2+ years of operations experience and strong organizational skills, with the ability to thrive in a team-centric culture.

Qualifications

• 2+ years of operations experience.
• Proactive servant leader willing to support the team.
• Exemplifies a team player with ownership mentality.

Responsibilities

• Implement and maintain team communication and management systems.
• Assist in refining systems for customer service and lead generation.
• Maintain the team's operations manual.
• Inform team leaders of issues and develop solutions.
• Commit to weekly coaching sessions and training.

Skills

Strong organizational skills

Attention to detail

Written communication skills

Verbal communication skills

Problem solving

Tools

Google Apps for Business

Job description

Summary

Become part of the top 20% of real estate professionals in North America as a Team Concierge. We provide a proven, well‑defined roadmap to success, complete with robust models, systems, tools, coaching, training, and accountability frameworks designed to fast‑track your career development. Bring your drive and dedication—we’ll supply the resources and support you need to excel.

Benefits

In addition to limitless career growth, you’ll enjoy perks such as revenue sharing, performance incentives, vesting programs, investment opportunities, and the potential to join our consulting team.

Responsibilities

• Implement, maintain, and OWN all systems for internal communication, team calendar, company social media presence internally and externally, office management, client care communication systems and events, team retention and recognition, onboarding systems for new agents and staff, and referrals.
• Assist as needed in creating and refining the systems of other departments, including but not limited to customer service, lead generation, agent recruiting, and tracking.
• Maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
• Keep the team leaders informed regarding any problems or issues that arise and help to develop solutions.
• Commit to weekly 1:1 coaching sessions and trainings.
• Become familiar with PLACE Technology.

Qualifications

• 2+ years’ operations experience
• Strong organizational skills and pays strict attention to details
• Proactive servant leader who is willing to do whatever it takes
• Skilled at protecting time and resources of leaders and team members
• Exemplifies a team player who demonstrates extreme ownership
• Strong positive and direct written and verbal communication skills
• Creative problem solver who can follow existing processes and create new ones
• Experience with Google Apps for Business