Team Coach: Inspire Leaders & Elevate Customer Experience

Fresh Formats LLC; Somerville (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

bfresh in Somerville, MA is seeking a Store Manager- Team Coach to inspire and guide the team toward an exceptional customer experience. You will partner with the Leadership Team to engage teammates personally, share your passion for food and music, and ensure the vision and offerings are understood while having fun at work.

You will drive customer happiness, maintain a clean and safe store, ensure legal compliance, own HR accountability, and coach leaders and teammates for high performance.

Qualifications

• Leads and motivates teams to deliver a great customer experience.
• Delivers guidance with energy, passion for food and music.
• Builds a culture that is fun while achieving results.

Responsibilities

• Create happy customers through engaging service and experiences.
• Keep the store clean, safe, and compliant with policies.
• Uphold legal compliance and store standards.
• Own HR accountability and develop leadership teammates.
• Coach and develop leadership and Teammates for performance.

Skills

Love food

Fun at work

Motivational communication

Inspirational leadership

Cross-functional leadership

Job description

bfresh in Somerville, MA is seeking a Store Manager- Team Coach to inspire and guide the team toward an exceptional customer experience. You will partner with the Leadership Team to engage teammates personally, share your passion for food and music, and ensure the vision and offerings are understood while having fun at work.

You will drive customer happiness, maintain a clean and safe store, ensure legal compliance, own HR accountability, and coach leaders and teammates for high performance.