TEAM CLERICAL

Illinois Department of Children and Family Services; Quincy (IL); On-site; USD 46,000 - 61,000; Full time

Job summary

The Illinois Department of Children and Family Services is seeking a Team Clerical to support a group of supervisors and professional staff in Quincy. Responsibilities include greeting visitors, answering phones, maintaining case files, and handling travel vouchers with careful accuracy.

This salaried, in-office role offers standard hours, a union position, competitive fringe benefits, and a path to a stable state career serving Illinois families from the Quincy office.

Qualifications

• Keyboarding is a core clerical task.

Responsibilities

• Answers incoming phone calls and greets visitors.
• Establishes and maintains case files.
• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews for accuracy.

Skills

Keyboarding

Job description

This job was posted by https://illinoisjoblink.illinois.gov : For more

Information, Please See https://illinoisjoblink.illinois.gov/jobs/13766805

• Job Requisition ID:**59098**
• Opening Date:** 10/01/2026**
• Closing Date:** 10/16/2026**
• Agency:** Department of Children and Family Services**
• Class Title:**OFFICE ASSOCIATE - 30015
• Working Title:** TEAM CLERICAL - QUINCY**
• Skill Option:**Keyboarding**
• Bilingual Option:**None**
• Salary:** Anticipated Starting Salary $4,144/mo; Full Range $4,144/mo - $5,429/mo**
• Job Type:** Salaried**
• Category:**Full Time**
• Number of Vacancies:** 1**
• Bargaining Unit Code:**RC014 Clerical Employees, AFSCME**
• Work Hours:** Monday - Friday 8:30AM - 5:00PM**
• Anticipated Hybrid Work Schedule Availability:** Not available, fully in office**
• Headquarter Location:** 107 N 3rd St, Quincy, Illinois, 62301**
• Work County:** Adams**
• Supervisor: Amber Roberts
• Agency Contact Email:** [e-mail]
• Agency Contact #:** 217-524-0275
• This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger: something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Team Clerical; performs complex, specialized clerical services for a team(s) of supervisors and professional child welfare and/or child protection staff.
• Answers incoming phone calls and greets visitors.
• Establishes and maintains case file.
• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.
• Provides clerical office support as a secretary to the team supervisors and professional staff.
• Orients professional and other clerical staff regarding Departmental rules and office procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.