Team Assistant - Washington

BBC Studios Limited; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working

Career progression

Training and development opportunities

Job summary

The BBC Washington Broadcast Centre seeks a Team Assistant to provide comprehensive administrative support to managers and team members. You will act as the face of the centre, greet guests, coordinate accommodations, process expenses, and keep the office stocked with supplies.

Main duties include handling calls, prioritising workload, ordering transport, assisting guests in studios, and maintaining financial records in Excel and QuickBooks. Local daily office tasks are involved.

Qualifications

• Experience providing admin assistance in an organisation.
• Organised with the ability to prioritise own workload to meet deadlines.
• Excellent communication skills across levels.
• Ability to research, analyse and present information as required.
• Proficient with Word, Excel and PowerPoint.
• Able to use initiative with minimal supervision.
• Strong attention to detail.

Responsibilities

• Provide comprehensive administrative and operational support to a team.
• Plan ahead to ensure tasks are completed to time and standard.
• Maintain and improve office processes and filing systems.
• Prepare documents and presentations using standard software.
• Create straightforward data analyses and interpretations.
• Direct calls and manage guest enquiries as needed.
• Arrange supplies and hotel/transport for visiting staff.

Skills

Administration experience

Organisation & prioritisation

Communication skills

Research & analysis

MS Office proficiency

Initiative

Attention to detail

Education

Business administration qualification

Tools

Excel

QuickBooks

Job description

We are looking for a Team Assistant to provide comprehensive administrative assistance to managers and team members within a nominated team(s), providing a broad range of administrative tasks.

The Team Assistant is the “face” of the BBC Washington Broadcast Centre. The Team Assistant serves as guest greeter, coordinates accommodations for visiting staff, processes employee expenses, keeps the Broadcast Centre office, break rooms, and green room stocked with supplies, and much more.

Main responsibilities

• Provide comprehensive administrative and operational assistance to a team using discretion to identify and resolve first line issues, referring to supervisor/manager for assistance as necessary
• Assess the range and volume of work to be undertaken for the day or days ahead and plan to ensure work is completed to time and to an appropriate standard
• Maintain, efficiently operate and improve a range of office processes and administrative systems (including filing) to ensure the smooth running of the team
• Prepare documents, presentations and other materials to a clear brief, using established formats and standard software
• Prepare straightforward analysis, manipulation and interpretation of data
• Use discretion to identify and resolve first line issues, referring to supervisor/manager for assistance as necessary
• Follow set ordering procedures to ensure adequate low value supplies/resources are available to meet office/work unit requirements

Main Duties

• First point of contact for all guests arriving for interviews
• Acting on own initiative to prioritise calls at busy times, operating the office telephone
• exchange system
• Directing calls for all staff and dealing with requests from the public for information about the
• BBC
• Ordering transport for guests as required
• Assisting guests in the TV and Radio studio for live transmissions to the UK
• Keeps the main reception area tidy at all times
• Keep security watch on the office
• Responsible for all mail operations, fax communications etc
• Order all couriers, shipments etc. Managing office stationary supplies
• Responsible for hotel reservations and arrangements for visiting BBC staff etc
• Process payments using the financial system Quickbooks
• Update and maintain various financial spreadsheets using Excel

Are you the right candidate?

Essential

• Experience of providing administration assistance in at least one organisation
• Organised with the ability to prioritise own workload effectively, to coordinate activities and conflicting demands to ensure that tight deadlines are met
• Effective communication skills with the ability to work well with range of people at all levels
• Ability to research, gather, analyse, collate and present information as required
• Proficient computer skills with strong experience of office software packages (i.e. Word, Excel and PowerPoint.)
• Ability to use own initiative with minimal supervision and deal with routine queries as they arise, escalating to others as necessary
• Strong attention to detail

Desirable

• Media sector experience
• Relevant business administration qualification
• Experience with Quickbooks

Job package

Job Title: Team Assistant - Washington

Job Reference: 20212

Band: B

Salary: $40,000 - $55,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Contract type: Permanent role – local terms and conditions apply

Location: Office Base is Washington DC, USA

Final date to apply: Thursday 19th December 2024

This is a local hire position and eligible candidates must be able to live and work in the US (US citizenship, Green Card or work authorisation).

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package and a flexible 35-hour working week for work-life balance. You can find out more about working at the BBC by selecting this link to our candidate pack .

Please note that the application process will require you to upload a CV and complete the online application form with the opportunity to detail your experience, skills and knowledge required for the role.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

Find out more about the BBC

Life at the BBC

Here you will benefit from:

• Fair pay and flexible benefits specific to your location and contract type.
• Excellent career and professional development.
• Support in your working life.
• A values-based organisation where the way we do things is as important as what we do.

Candidate pack

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Use of AI: Guidance for Candidates

At the BBC, we know that tools like AI can help you prepare, organise your thoughts and feel more confident when applying for a role. But what we're really interested in is you.

We want to hear about your experiences, your skills and what motivates you. The strongest applications are the ones that reflect your own thinking, achievements and perspective. So whilst you're welcome to use AI for support, we encourage you to make sure your application reflects your own voice and tells your story.

Read more about using AI in the recruitment process

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.