TDR Technician

Medasource; Rome (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking entry-level Field Technicians to join their team in Rome, GA. This exciting role involves traveling to hospitals and clinics to support device mapping and hardware refresh initiatives, ensuring that Epic applications are correctly installed and configured. You'll be part of a dedicated team working closely with project management and application teams, providing essential on-site support and customer service. If you are looking for a dynamic opportunity to kickstart your career in IT, this position offers valuable experience in a thriving healthcare environment, preparing you for future growth and success.

Qualifications

• Entry-level position requiring reliable transportation and onboarding flu shot.
• Epic experience is a plus but not mandatory.

Responsibilities

• Support device mapping, hardware refresh, and Epic script testing.
• Provide excellent on-site customer service and support to end-users.
• Work with project management and Epic application teams.

Skills

Epic experience

TDR/EUD experience

Customer service

Field support

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from Medasource

Type: 6 month contract (needed through August go-live)

Experience:

• Any Epic experience would be great but not a must-have. The Team Leads will have this and can train the Techs up.
• TDR/EUD experience
• Reliable transportation to and from the locations listed below

Onboarding Requirements: Flu Shot

Start Date: Feb 10th or ASAP

Locations: Rome, GA area

Responsibilities:

• Field Technicians will travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Verify PCs are named and labelled correctly
• Verify PCs are Epic Configured
• Test Workstations, Peripherals and Epic test cases applicable to the device per the Test Script
• Work closely with project management and Epic application teams to understand Field Service support needs
• Technicians may have other responsibilities as mutually agreed upon by both parties
• TDR Field Technicians will be responsible for working on-site with the field support team to upgrade our client's IT Infrastructure in preparation for the Epic go-live.
• Provide excellent on-site customer service and support to all end-users

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Hospitals and Health Care