Epic TDR Analyst – Onsite IT Readiness Specialist

TEKsystems; Ohio; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems is seeking an Epic Technical Dress Rehearsal (TDR) Analyst for a fully onsite contract role in Cleveland, OH. The candidate will execute testing scripts to validate workstation, device, and application functionality in a live production environment and support technical readiness activities ahead of a major go-live.

Responsibilities include testing a wide range of devices, verifying access and connectivity, documenting findings, and escalating issues for resolution.

Qualifications

• Experience in desktop support, field services, IT deployments, or technical support with strong troubleshooting skills.
• Ability to accurately follow test scripts and document findings.
• Excellent communication, attention to detail, and collaboration with project teams.

Responsibilities

• Execute testing scripts to validate workstation, device, and application functionality in a live production environment.
• Test desktops, printers, badge readers, barcode scanners, mobile devices, and other peripherals.
• Verify system access, connectivity, and printing workflows.
• Document test results and escalate issues for resolution.

Skills

Desktop support

Field services

IT deployments

Technical support

Troubleshooting

Test scripts

Documentation

Communication

Attention to detail

Team collaboration

Job description

TEKsystems is seeking an Epic Technical Dress Rehearsal (TDR) Analyst for a fully onsite contract role in Cleveland, OH. The candidate will execute testing scripts to validate workstation, device, and application functionality in a live production environment and support technical readiness activities ahead of a major go-live.

Responsibilities include testing a wide range of devices, verifying access and connectivity, documenting findings, and escalating issues for resolution.