TCEQ - Systems Administrator IV

Texas Commission on Environmental Quality; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) plan

457 plan

Health insurance

Vision insurance

Dental insurance

Paid holidays

Professional development

Longevity pay

Wellness program

Onsite nurse

Work-life balance

Job summary

The Texas Commission on Environmental Quality is seeking a Systems Administrator in Austin to plan, deploy, and support desktop provisioning and Windows environments ensuring agency needs are met.

You will mentor analysts, coordinate upgrades, and troubleshoot customer issues while maintaining security and reliability. Standard hours M-F and a robust benefits package accompany this role.

Qualifications

• Experience installing, provisioning, and updating desktop software in an enterprise environment.
• Experience with configuring or administering Windows desktop installations and imaging tools.
• Experience in providing technical-based customer service.

Responsibilities

• Plan, schedule, and coordinate desktop provisioning implementations and upgrades. Work with vendors and customers to ensure smooth transitions to upgraded systems.
• Lead and/or coordinate the administration of desktop environments and provisioning tools to ensure systems meet the business needs of the agency.
• Monitor and respond to customer issues and analyze problems to troubleshoot and resolve customer service issues and performance improvement.
• Act as a mentor for junior analysts and a technical resource for other analysts.
• Assist with software security planning and implementation.

Skills

Installing desktops

Customer service

Education

Bachelor's degree in IT or related field

15 semester hours in information technologies

6 years of full-time IT experience

Tools

Provisioning tools

Windows desktop installations

Imaging tools

Job description

Job Description

Are you an experienced Systems Administrator, ready for a unique opportunity to grow with an environmental state agency?

Join TCEQ! We bring passion and drive to carry out our mission of protecting our state's public health and natural resources.

Job Description

Are you an experienced Systems Administrator, ready for a unique opportunity to grow with an environmental state agency?

Join TCEQ! We bring passion and drive to carry out our mission of protecting our state's public health and natural resources.

YOUR FUTURE TEAM

As part of TCEQ Administrative Services, you would help support the logistical and operational structure for TCEQ statewide -- the business foundation for the whole agency. See details about what we do.

This position is a member of our Information Resources Division.

Here’s What You’ll Be Doing

• Plan, schedule, and coordinate desktop provisioning implementations and upgrades. Work with vendors and customers to ensure smooth transitions to upgraded systems. Prepare architecture diagrams and descriptions that represent current and proposed systems, including costs and benefits.
• Lead and/or coordinate the administration of desktop environments and provisioning tools to ensure systems meet the business needs of the agency.
• Monitor and respond to customer issues and analyze problems to troubleshoot and resolve customer service issues and performance improvement.
• Act as a mentor for junior analysts and a technical resource for other analysts.
• Assist with software security planning and implementation.

Key Qualifications

• Experience installing, provisioning, and updating desktop software in an enterprise environment.
• Experience with configuring or administering Windows desktop installations and imaging tools.
• Experience in providing technical-based customer service.

Required Education & Experience

A bachelor's degree in an information technologies or related field from an accredited college or university plus four (4) years of full-time experience in computer system administration, network administration, or operating systems programming in an open systems environment.

OR

Completion of 15 semester hours in information technologies from an accredited college, plus five (5) years of full-time experience in computer system administration, network administration, or operating systems programming in an open systems environment.

OR

Six (6) years of full-time experience in computer system administration, network administration, or operating systems programming in an open systems environment.

• All the above experience options must have included successful completion of two (2) years as a full-time UNIX, LINUX, Novell, or Windows Server Systems Administrator in a multi-platform environment.

Employees in this classification series may research, work on, or have access to critical infrastructure, including but not limited to a communication infrastructure system, cybersecurity system, electric grid, hazardous waste treatment system, or water treatment facility. See Tex. Business & Commerce Code Section 117.001(2). Accordingly, the ability to maintain the security or integrity of the infrastructure is a requirement to be hired for and to continue to be employed with TCEQ.

TRANSCRIPT/ COLLEGE HOURS Or COURSE WORK

See instructions on how to attach documents. A copy of your official college transcript or evaluation of foreign credentials in CAPPS is required if needed to meet the qualifications listed above.

Work Schedule

Standard business hours are M-F, 8:00 a.m. - 5:00 p.m.

Individual and work group schedule determined by the TCEQ Information Resources Division.

Benefits

• Optional 401(k) and 457 plans
• Insurance: Health, Vision, Dental, and optional FSA
• Paid day(s) off from work on national holidays and holidays that the state observes
• Professional development opportunities
• Longevity pay based on your number of years working for the state
• Wellness Program and Activities
• Onsite Nurse Practitioner in HQ
• Work-Life Balance

CONDITION OF EMPLOYMENT

TCEQ will conduct a criminal history records search, driving history (if required for the job) on candidates offered employment.

In compliance with ADA, if you need accommodation during the employment process, please contact HRSS for assistance at [phone].

MILITARY OCCUPATIONAL SPECIALTY (MOS) CODES

Military Occupational Specialty (MOS) codes can be found at: https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/. Please click the hyperlink under 'Occupational Category' for the respective Class Title.

Texas Commission on Environmental Quality is an Equal Opportunity Employer.