Taxpayer Services Specialist — Assessor’s Office

Charleston County Government; North Charleston (SC); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision and Life Ins.

Optional Life and Disability Insurance

Flexible Spending Accounts

Annual & Sick Leave

Holidays (SC)

SCRS Retirement

PORS (as applicable)

Deferred Compensation

Longevity & Merit Pay

Training & Development

Employee Assistance Program

Employee Well-being Program

Zusammenfassung

Charleston County Government is seeking a customer-service oriented team member for the Assessor’s Office. This position handles taxpayer inquiries, processes applications, and routes communications with accuracy and professionalism.

The role requires knowledge of assessment laws, strong computer skills (Excel and Word), and the ability to work independently or in a team. Overtime on weekends may be required; benefits are provided. Office location is Charleston, SC.

Qualifikationen

• High school diploma required; 2+ years of customer service in a fast-paced office environment preferred.
• Knowledge of state assessment and ad valorem taxation laws desirable.
• Experience with government or public/private entities advantageous.

Aufgaben

• Answer taxpayer inquiries regarding assessment laws and processes.
• Refer customers to other departments as needed; screen applications for completeness.
• Route mail, file, prepare correspondence, and perform research.
• Enter data and type communications accurately and rapidly; use various computer software.
• Assist other divisions as needed and participate in cross-training; some weekend overtime may be required.

Kenntnisse

Customer service

Verbal communication

Excel

Word

Typing

Data entry

Ausbildung

High school diploma

Tools

Excel

Word

Jobbeschreibung

Charleston County Government is seeking a customer-service oriented team member for the Assessor’s Office. This position handles taxpayer inquiries, processes applications, and routes communications with accuracy and professionalism.

The role requires knowledge of assessment laws, strong computer skills (Excel and Word), and the ability to work independently or in a team. Overtime on weekends may be required; benefits are provided. Office location is Charleston, SC.