Taxpayer Support Specialist

South Carolina Department of Revenue; South Carolina; On-site; USD 40,000 - 46,000; Full time

Job summary

The South Carolina Department of Revenue (SCDOR) invites applications for a Taxpayer Service Officer to provide courteous taxpayer assistance and registration at the Taxpayer Service Center, emphasizing secure handling of taxpayer data.

Responsibilities include resolving tax questions, processing registrations for licenses and withholding, reviewing Power of Attorney submissions, and advising on process improvements. On-site hours are 8:30 a.m.–5:00 p.m., Monday–Friday.

Qualifications

• High school diploma or bachelor’s degree required.
• Experience in customer service or government programs is preferred.
• Ability to learn and use tax systems securely.

Responsibilities

• Provide basic taxpayer and customer assistance and registration with a focus on data security.
• Process business registrations for licenses and tax accounts.
• Review Power of Attorney submissions and system work items.

Skills

Customer service

Communication

Patience

Attention to detail

Education

High school diploma

Bachelor's degree

Tools

Tax systems

Job description

The South Carolina Department of Revenue (SCDOR) invites applications for a Taxpayer Service Officer to provide courteous taxpayer assistance and registration at the Taxpayer Service Center, emphasizing secure handling of taxpayer data.

Responsibilities include resolving tax questions, processing registrations for licenses and withholding, reviewing Power of Attorney submissions, and advising on process improvements. On-site hours are 8:30 a.m.–5:00 p.m., Monday–Friday.