Taxpayer Support & Services Specialist

State of South Carolina; Myrtle Beach (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

The South Carolina Department of Revenue (SCDOR) is hiring for roles focused on providing courteous and secure taxpayer assistance and registration at the Taxpayer Service Center. The position emphasizes customer service, data security, and effective use of tax systems to resolve inquiries.

On-site work hours are 8:30 a.m. to 5:00 p.m., Monday through Friday, with opportunities for career growth and onboarding through a structured training plan. Bachelor's degree holders are encouraged to apply.

Qualifications

• High school diploma or related work experience required.
• Bachelor’s degree accepted for advanced roles.

Responsibilities

• Provide basic taxpayer and customer assistance and registration.
• Process business registrations for licenses and tax accounts.
• Review Power of Attorney submissions and system work items.
• Use tax systems to adjust and correct taxpayer accounts.

Skills

Customer service

Communication skills

Technology literacy

Education

High school diploma

Bachelor’s degree

Job description

The South Carolina Department of Revenue (SCDOR) is hiring for roles focused on providing courteous and secure taxpayer assistance and registration at the Taxpayer Service Center. The position emphasizes customer service, data security, and effective use of tax systems to resolve inquiries.

On-site work hours are 8:30 a.m. to 5:00 p.m., Monday through Friday, with opportunities for career growth and onboarding through a structured training plan. Bachelor's degree holders are encouraged to apply.