Court Services Specialist - Public Access & Records

Charleston County Government; North Charleston (SC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Sick Leave

Job summary

Charleston County Government seeks a detail-oriented, customer-focused court operations professional to serve as a primary contact for individuals accessing court services. You will maintain accurate records, support courtroom operations, and assist with navigating court processes while upholding confidentiality and policy requirements.

The role requires strong communication and multi-tasking skills in a fast-paced environment, with a Monday–Friday schedule and potential for occasional evenings

Qualifications

• Experience in a professional, public-facing customer service environment.
• Ability to learn specialized software used for legal records and docket management.
• Strong communication, confidentiality and multi-tasking skills.

Responsibilities

• Serve as a primary contact for the public with professional, courteous assistance.
• Provide guidance on court procedures and resources while maintaining confidentiality.
• Maintain accurate records and data entry using electronic systems.
• Support courtroom operations and administrative coordination.
• Assist with scheduling-related activities and workflow processes.

Skills

MS Office Suite

CMS platforms

Public-facing customer service

Attention to detail

Education

High School Diploma or GED

Tools

Court Management System (CMS)

Job description

Charleston County Government seeks a detail-oriented, customer-focused court operations professional to serve as a primary contact for individuals accessing court services. You will maintain accurate records, support courtroom operations, and assist with navigating court processes while upholding confidentiality and policy requirements.

The role requires strong communication and multi-tasking skills in a fast-paced environment, with a Monday–Friday schedule and potential for occasional evenings