Tax Technology Program Manager — Lead Innovation

Ryan; Nashville (TN); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Generous PTO

14 weeks parental leave

Gym membership or equipment reimburse

Benefits eligibility day one

401K with employer match

Tuition reimbursement after one year

Fertility assistance

Sabbatical after five years

Job summary

Ryan is seeking a Manager, Business Solutions to lead complex, technology-enabled initiatives across service lines and platforms. You will oversee cross-functional teams, drive solution design, and ensure high-quality delivery aligned with client goals and firm standards.

The role emphasizes strategic liaison work among stakeholders, clients, and technical teams to drive operational excellence and measurable business outcomes.

Qualifications

• Bachelor’s degree in Business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience.
• 5–7 years of experience leading projects, managing business solutions, or delivering technology-enabled services.
• Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred.
• Demonstrated success managing multiple concurrent initiatives in a fast-paced, client-focused environment.

Responsibilities

• Creates a positive, accountable, and collaborative team environment aligned with Ryan’s core values.
• Leads, mentors, and develops professionals to ensure high performance and continuous growth.
• Manages resource allocation, workload distribution, and performance management.
• Promotes cross-functional collaboration across practices, technology teams, and external partners.
• Provides coaching on project management methodologies, systems, and best practices.
• Serves as a primary point of contact for internal and/or external stakeholders.
• Leads project scoping, planning, execution, and delivery to ensure alignment with business objectives.
• Develops and manages project workplans, timelines, budgets, and resource plans.
• Proactively communicates project status, risks, dependencies, and mitigation strategies.
• Ensures deliverables meet quality standards and stakeholder expectations.
• Supports business development activities, including proposal development, solution design, and client presentations, as applicable.
• Manages financial aspects of projects, including forecasting, billing oversight, and cost controls.
• Leads implementation and optimization of technology-enabled business solutions, including system configuration, data management, automation, and process transformation initiatives.
• Oversees requirements gathering, solution design, testing, deployment, and post-implementation support.
• Identifies opportunities to improve processes, enhance operational efficiency, and drive innovation.
• Establishes and maintains project governance standards, communication plans, and escalation protocols.
• Ensures data integrity, system reliability, and compliance with Firm standards and regulatory requirements.
• Develops training materials, documentation, and change management plans to support adoption of new systems and processes.
• Drives continuous improvement initiatives that create measurable value for the Firm and its clients.

Skills

Project management

Cross-functional leadership

Executive communication

Analytical skills

Ambiguity management

Financial acumen

Time management

Education

Bachelor’s degree in Business, Accounting, Finance, Information Systems, CS, or related field

Tools

Microsoft Office

Project management platforms

Enterprise systems

Job description

Ryan is seeking a Manager, Business Solutions to lead complex, technology-enabled initiatives across service lines and platforms. You will oversee cross-functional teams, drive solution design, and ensure high-quality delivery aligned with client goals and firm standards.

The role emphasizes strategic liaison work among stakeholders, clients, and technical teams to drive operational excellence and measurable business outcomes.