Tax Season Receptionist & Client Services

H&R Block, Inc.; Coronado (CA); In loco; USD 24.000 - 37.000; Tempo pieno

Descrizione del lavoro

H&R Block in Coronado, CA is hiring a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. The role offers a pathway into tax prep or leadership with training provided, and requires availability for evenings and weekends during tax season.

You will work with tax professionals to match clients with the right specialist, handle check-in and document intake, and maintain a welcoming, organized office environment

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong communication and interpersonal skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Familiarity with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Conoscenze

Customer service

Interpersonal skills

Multitasking

Scheduling

Office software

Communication

Teamwork

Attention to detail

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block in Coronado, CA is hiring a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. The role offers a pathway into tax prep or leadership with training provided, and requires availability for evenings and weekends during tax season.

You will work with tax professionals to match clients with the right specialist, handle check-in and document intake, and maintain a welcoming, organized office environment