Tax Return Support Specialist

H&R Block, Inc.; Cleveland (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

H&R Block in Georgia is looking for a detail‑oriented team member to support tax interview openings by entering client and W‑2 information into the tax program and helping assemble returns. You will obtain signatures and review the completed product with clients.

Strong reading and math skills, clear communication both in person and over the phone, and familiarity with Windows‑based software are expected, along with a HS diploma.

Qualifications

• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program.
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.

Skills

Reading and math skills

Communication skills (in person and on

Windows-based computer programs

Education

High school diploma or equivalent

Tools

Windows-based software

Job description

H&R Block in Georgia is looking for a detail‑oriented team member to support tax interview openings by entering client and W‑2 information into the tax program and helping assemble returns. You will obtain signatures and review the completed product with clients.

Strong reading and math skills, clear communication both in person and over the phone, and familiarity with Windows‑based software are expected, along with a HS diploma.