Tax Return Support Specialist

H&R Block; Columbus Junction (IA); On-site; USD 26,000 - 38,000; Full time

Job summary

H&R Block is seeking team members to assist with tax interviews, entering client and W-2 information into the tax program, and supporting the closing process with signatures and review. You will help ensure all clients receive superior service and perform other duties as assigned.

Ideal candidates will have a high school diploma or equivalent, strong reading and math skills, and the ability to communicate effectively in person and on the phone.

Qualifications

• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program.
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.
• All other duties as assigned

Skills

Reading skills

Math skills

Communication skills

Education

High school diploma or equivalent

Tools

Windows OS

Job description

H&R Block is seeking team members to assist with tax interviews, entering client and W-2 information into the tax program, and supporting the closing process with signatures and review. You will help ensure all clients receive superior service and perform other duties as assigned.

Ideal candidates will have a high school diploma or equivalent, strong reading and math skills, and the ability to communicate effectively in person and on the phone.