Tax Prep Support Specialist

H&R Block, Inc.; Tyrone (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

H&R Block, Inc. is seeking a detail-oriented teammate to assist in the tax interview process in Tyrone, GA. You will enter client and W-2 information, help assemble tax returns, and ensure superior service to every client.

Strong communication skills and comfort with Windows-based software are essential, as is basic reading and math ability to complete the interview and closing steps. Additional duties may be assigned as needed.

Qualifications

• High school diploma is required to begin and finish the tax interview.
• Ability to communicate effectively in person and on the phone.
• Experience with Windows-based computer programs.
• Reading and math skills to support the tax interview process.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program.
• Assist with the closing of the interview by assembling the tax return, obtaining signatures, reviewing the product with the client, and completing bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.
• All other duties as assigned.

Skills

Data entry

Customer service

Communication skills

Windows-based software

Education

High school diploma or equivalent

Math/Accounting/Finance coursework

Job description

H&R Block, Inc. is seeking a detail-oriented teammate to assist in the tax interview process in Tyrone, GA. You will enter client and W-2 information, help assemble tax returns, and ensure superior service to every client.

Strong communication skills and comfort with Windows-based software are essential, as is basic reading and math ability to complete the interview and closing steps. Additional duties may be assigned as needed.