Tax Return Support Specialist

H&R Block, Inc.; Richmond Hill (GA); On-site; USD 24,000 - 30,000; Full time

Job summary

H&R Block in Georgia is seeking an entry-level support role within the tax interview process. You will help start interviews by entering client and W-2 information into the tax program and assist with closing tasks to assemble the return, obtain signatures, and review the finished product with the client.

Strong reading and math skills, clear communication, and experience with Windows-based programs are required.

Qualifications

• High school diploma or equivalent.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program.
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.
• All other duties as assigned

Skills

Reading & math

Communication

Windows programs

Education

High school diploma

Tools

Windows-based programs

Job description

H&R Block in Georgia is seeking an entry-level support role within the tax interview process. You will help start interviews by entering client and W-2 information into the tax program and assist with closing tasks to assemble the return, obtain signatures, and review the finished product with the client.

Strong reading and math skills, clear communication, and experience with Windows-based programs are required.