Tax Return Support Specialist

H&R Block; Texarkana (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H&R Block is seeking an assistant to support tax interviews by entering client and W-2 information into the tax software and helping prepare returns. This role emphasizes accurate data entry, attention to detail, and strong client service.

The ideal candidate will have a high school diploma, basic reading and math skills, and the ability to communicate effectively in person and on the phone. Windows-based programs experience is preferred.

Qualifications

• High school diploma or equivalent.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.
• Additional state and local requirements may apply.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
• Ensure all H&R Block clients are receiving superior service
• All other duties as assigned

Skills

Reading

Math

Communication

Phone communication

Customer service

Windows

Education

High school diploma or equivalent

Job description

H&R Block is seeking an assistant to support tax interviews by entering client and W-2 information into the tax software and helping prepare returns. This role emphasizes accurate data entry, attention to detail, and strong client service.

The ideal candidate will have a high school diploma, basic reading and math skills, and the ability to communicate effectively in person and on the phone. Windows-based programs experience is preferred.