Tax Program Technician I

California Franchise Tax Board; Sacramento (CA); Sur place; USD 46 000 - 58 000; Plein temps

Résumé du poste

The California Franchise Tax Board is seeking a Tax Program Technician I in Sacramento to support mail handling, extraction, sorting, and routing of returns and documents for processing.

Under supervision, you may lead Tax Program Assistants and seasonal staff, organize work, ensure accuracy, and train others while adapting in a production environment. This role requires lifting and routine office tasks in an office setting.

Qualifications

• Experience handling confidential data.
• Strong leadership and mentoring abilities.
• Excellent verbal and written communication skills.
• Good interpersonal and collaborative skills.
• Proficiency with Microsoft Office suite.

Responsabilités

• Handle incoming mail: extract, sort, and route returns and documents for processing.
• May lead Tax Program Assistants and seasonal staff; supervise and train as needed.
• Organize and schedule work; review completed work for accuracy and completeness.
• Operate in a production environment requiring consistent attention to detail and endurance.
• Note: Additional positions may become available (RPA 2627-00659 and 2627-00660).

Connaissances

Leadership

Verbal communication

Written communication

Interpersonal skills

Customer service

Outils

Microsoft Office

Excel

PowerPoint

Word

Description du poste

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Under the general supervision of a Tax Program Supervisor (TPS), the Tax Program Technician I (TPT I) performs various duties in support of handling all incoming mail by extracting, sorting and routing returns, and documents for further processing. The incumbent may act as a lead over Tax Program Assistants and seasonal staff. The TPT I assists the supervisor with organizing and scheduling of work, reviewing completed work to ensure accuracy and completeness, and training staff as needed. The units are production-oriented, where you must be able to work independently and exercise good judgment.

Transport cages of mail (1000 – 2000 lbs.). Move/lift trays of mail (7 to 15 lbs.), boxes of returns (25-45 lbs.), lift blocks of returns (up to 20 lbs.). Ability to push trucks of returns (45 to 135 lbs.) Daily use of personal computer ranging from 1 to 8 hours per day. Ability to complete tasks that require repetitive wrist, arm, and shoulder motion. Bending, sitting, standing, or walking for prolonged periods of time.

Additional positions may become available (RPA 2627-00659 and 2627-00660).

You will find additional information about the job in the Duty Statement.

Position Details

Job Code #: JC-534488

Position #(s): 564-790-9587-XXX

Working Title: Tax Program Technician I

Classification: TAX PROGRAM TECHNICIAN I, FRANCHISE TAX BOARD

$4,133.00 - $5,177.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Sacramento County

Telework: In Office

Job Type: Permanent, Full Time

Desirable Qualifications

• Familiarity with FTB organization, operations, programs and related systems.
• Strong leadership skills, including ability to inspire, motivate, mentor, and build teams.
• Strong verbal and written skills.
• Good interpersonal skills.
• Self-motivated with a strong work ethic.
• Ability to exercise good judgment and dependability.
• Ability to work with sensitive and confidential data.
• Ability to examine data, utilize good judgment, and take effective, timely actions.
• Ability to work effectively as part of a team and independently.
• Experience working with Microsoft Office (Power Point, Excel, Word, and Outlook, etc.).
• Ability to remain flexible and open in response to changing priorities when handling a variety of tasks.
• Experience working in a clerical or mailroom setting.
• Strong organizational and time management skills.
• Strong commitment to customer service.
• Ability to communicate effectively and maintain cooperative working relationships.
• Ability to sit, bend, stand and/or walk for a prolonged period of time.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.ftb.ca.gov

Human Resources Contact:

Classification & Hiring Unit

[phone]

Hiring Unit Contact:

Christina Casillas

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Reasonable Accommodation Unit

[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 10/23/2026