Tax Prep Team Lead — Remote & Flexible Schedule

Jackson Hewitt - 3571; Winter Haven (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Job summary

Jackson Hewitt - 3571 in central Florida is seeking a driven Tax Preparation Support Manager to lead our tax professionals and ensure accurate, efficient returns.

You will train, mentor, and supervise staff during peak tax season, review returns for IRS compliance, and deliver high-quality client service while upholding company policies.

The role offers a flexible schedule and the possibility of work-from-home options.

Qualifications

• Prior experience in tax preparation, accounting, or a related financial field.
• Previous supervisory or management experience preferred.
• Strong knowledge of federal and state tax codes and IRS regulations.
• Excellent communication, leadership, and interpersonal skills.
• Ability to thrive in a fast-paced, seasonal work environment.
• Proficiency with tax software and basic computer applications.
• PTIN (Preparer Tax Identification Number) required or ability to obtain one.

Responsibilities

• Oversee and support tax preparation staff to ensure accuracy, compliance, and quality service
• Train, mentor, and develop tax preparers on current tax laws, procedures, and best practices
• Manage daily office operations and ensure smooth workflow during peak tax season
• Review completed tax returns for accuracy and IRS compliance
• Resolve client inquiries, concerns, and escalated tax-related issues professionally
• Monitor team performance and provide coaching and feedback to drive productivity
• Ensure adherence to Jackson Hewitt's policies, procedures, and quality standards

Skills

Leadership

Communication

Tax knowledge

IRS regulations

Tools

Tax software

Job description

Jackson Hewitt - 3571 in central Florida is seeking a driven Tax Preparation Support Manager to lead our tax professionals and ensure accurate, efficient returns.

You will train, mentor, and supervise staff during peak tax season, review returns for IRS compliance, and deliver high-quality client service while upholding company policies.

The role offers a flexible schedule and the possibility of work-from-home options.