Remote Tax Prep Support Manager – Flexible Growth Leader

Jackson Hewitt; Florida; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Training & development

Performance bonus

Flexible schedule

Job summary

Jackson Hewitt in central Florida seeks a driven Tax Preparation Support Manager to lead our tax team with a focus on accuracy, speed, and client service during peak season.

You will train and mentor staff, oversee daily operations, review returns for IRS compliance, and resolve client questions while upholding Jackson Hewitt standards. Flexible work-from-home options are available.

Qualifications

• Experience in tax preparation or a related financial field.
• Previous supervisory or management experience preferred.
• Strong knowledge of federal and state tax codes and IRS regulations.
• Excellent communication, leadership and interpersonal skills.
• Ability to thrive in a fast-paced, seasonal work environment.

Responsibilities

• Oversee and support tax preparation staff to ensure accuracy, compliance, and quality service.
• Train, mentor, and develop tax preparers on current tax laws, procedures, and best practices.
• Manage daily office operations and ensure smooth workflow during peak tax season.
• Review completed tax returns for accuracy and IRS compliance.
• Resolve client inquiries, concerns, and escalated tax-related issues professionally.
• Monitor team performance and provide coaching and feedback to drive productivity.
• Ensure adherence to Jackson Hewitt's policies, procedures, and quality standards.

Skills

Leadership

Staff supervision

Tax knowledge

IRS regulations

Communication

PTIN

Tax software

Tools

Tax software proficiency

Job description

Jackson Hewitt in central Florida seeks a driven Tax Preparation Support Manager to lead our tax team with a focus on accuracy, speed, and client service during peak season.

You will train and mentor staff, oversee daily operations, review returns for IRS compliance, and resolve client questions while upholding Jackson Hewitt standards. Flexible work-from-home options are available.