Tax Prep Specialist & TurboTax Advisor (Onsite)

Wynen's; Elgin (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Wynen's is seeking a tax professional to prepare federal and state tax returns for customers at an onsite retail location. You will provide tax guidance, help identify deductions and credits, and support customers in using TurboTax products. Build local client relationships through outreach and community engagement.

The role emphasizes delivering personalized service, clear communication, and a customer-focused approach while working with tax software to explain steps and options to clients.

Qualifications

• Strong knowledge of federal and state tax preparation concepts.
• Ability to provide clear, accurate tax guidance and customer support.
• Detail-oriented with strong organization and problem-solving skills.
• Comfort working with tax software and explaining product usage.
• Excellent communication skills and a customer-focused approach.

Responsibilities

• Provide tax advice and assistance while completing individual and business returns.
• Identify deductions, credits, and other tax-saving opportunities.
• Support tax planning by answering customer questions and helping them make informed decisions.
• Help customers effectively use TurboTax products and understand return-related steps.
• Deliver personalized service and guidance based on each customer’s tax situation.
• Build local client relationships through outreach and community engagement.

Skills

Federal tax concepts

State tax concepts

Customer guidance

Attention to detail

Communication skills

Tools

TurboTax

Job description

Wynen's is seeking a tax professional to prepare federal and state tax returns for customers at an onsite retail location. You will provide tax guidance, help identify deductions and credits, and support customers in using TurboTax products. Build local client relationships through outreach and community engagement.

The role emphasizes delivering personalized service, clear communication, and a customer-focused approach while working with tax software to explain steps and options to clients.