Tax Prep Assistant: Client-Focused Returns Support

H&R Block, Inc.; Allentown (Lehigh County); On-site; USD 35,000 - 48,000; Full time

Job summary

H&R Block, Inc. is seeking a tax assistant to help begin and close tax interviews, entering client and W-2 information, assembling the tax return, obtaining signatures and reviewing the finished product with the client.

You will ensure all clients receive superior service, communicate effectively in person and on the phone, and work with Windows-based programs; some state/local requirements may apply.

Qualifications

• High school diploma or equivalent.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.
• Additional state and local requirements may apply.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program.
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.
• All other duties as assigned.

Skills

Reading and math skills

Communication

Windows-based programs

Job description

H&R Block, Inc. is seeking a tax assistant to help begin and close tax interviews, entering client and W-2 information, assembling the tax return, obtaining signatures and reviewing the finished product with the client.

You will ensure all clients receive superior service, communicate effectively in person and on the phone, and work with Windows-based programs; some state/local requirements may apply.